Today’s news has been full of horror stories of British travellers caught up in excessive queues at some of Europe’s busiest airports. If you haven’t seen it, try this article from the BBC:
Sadly, though changes in legislation have worsened the situation, it’s nothing new. Miss your flight, and you’ll find the airline and the airport pass the blame back and forth, leaving you frustrated and potentially out of pocket. So what can you do?
Take out a decent insurance policy
Many travel insurance policies will cover you for missed departures, but check the small print in case there are any exclusions. Also check the amount covered – and work out whether this is going to be sufficient to cover a night in a hotel and the cost of a replacement flight.
Get to the airport early – and don’t wait for your gate number to be displayed
Queues for security are going to be lengthy in peak summer season, so you should be aiming to get to the airport in plenty of the time regardless. But once you’re through security, you need to go through passport control too. In some airports, this can be tucked away in a quiet wing of the airport serving just a few gates.
If your gate isn’t displayed early, by the time you start to line up, you may have cut it too fine. I almost missed a flight from Malaga to London a couple of years ago for this very reason – so don’t risk having to be very un-British and queue jump like I did. And if I pushed in front of you and you’re reading this, I’m very sorry – and hope you made your flight too!
My advice is to go through passport control even if your gate isn’t displayed on the boards – if there are multiple passport controls, in my experience the border control officials will redirect you. Just look suitably apologetic as I did and make sure you head off in the right direction.
Consider booking a package
If you book a package holiday with an operator with has its own fleet of planes, such as Thomson (other operators are available!), then the same company is responsible for getting you from the hotel to the airport and from the airport to Britain. At the very least this is going to reduce the buck-passing.
Have you any tales to tell? I’d love to hear your experiences.