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Five steps to becoming an expert haggler

Haggling can seem daunting at first, but it’s all part of the travel experience. Here’s a few tips to get you on your way.

Browse formal souvenir shops to get an idea of prices

Before starting to negotiate, you really need an idea of what’s a reasonable price. A good place to start is with fixed price shops. They’ll add on a mark up to cover overheads and running costs, of course, but you’ll get to see what kinds of prices are charged for goods of the quality you require.

Window display in San Miguel de Allende, Mexico

Window display in San Miguel de Allende, Mexico

Be good humoured

Haggling is theatre, and part of the travel experience, but it’s also how the vendor is making a living. Smile a lot, be nice and build a rapport with the sales person. Getting aggressive or angry isn’t going to get you a better deal, and nor is it going to make you feel good about the place you’re in.

Mamadou in Senegal, who taught me how to play his bean game before I bought it

Mamadou in Senegal, who taught me how to play his bean game before I bought it

Remember this is someone’s livelihood

A few dollars or dirhams off the price for won’t make much difference in the grand scheme of things, but in some countries, it could make a huge difference to a family’s income. Before you demand too low a price, think about what’s a fair discount and what might be a price that only a desperate seller would be forced to agree to. In general, the rule of thumb is to settle on a figure about half what was originally stated, but it’s not an exact science.

Jacques Eugene in Croix des Bouquets, Haiti, with his amazing metalwork pieces

Jacques Eugene in Croix des Bouquets, Haiti, with his amazing metalwork pieces

Don’t make promises you won’t keep

Once you offer a price, etiquette demands that you pay up if it’s agreed to, so don’t make an offer you’ve got no plans to honour. Think about what the item’s worth to you and don’t offer what you don’t intend to pay. If you find yourself in a situation that is getting awkward, look for an outcome where no one loses face. Be positive about the product and apologise for the fact that it’s beyond your budget.

It's tempting to show an interest in what might be impractical to take home

It’s tempting to show an interest in what might be impractical to take home

Getting rid of a persistent hawker

Sometimes, pester power is the local norm, and it can be hard to shake off sellers that just won’t take no for an answer. If a polite “No, thank you” or “I’m just looking today” doesn’t cut it, you might need to be more creative. Suggesting that you’re looking for a particular colour or design that you know the vendor doesn’t have in stock might just work.

How do you choose when it all looks great?

How do you choose when it all looks great?

Blog updates

You may be aware that I blog regularly for a number of clients. Each week I post a different topic about New Zealand for Go4Travel and occasionally additional blogs about other destinations, most recently from Chile and Italy. This week’s post took me back to Rotorua, where I was impressed by some dramatic geothermal attractions.
http://www.go4travelblog.com/exploring-rotorua-geothermal-attractions/

Mud pools and steam, Rotorua

Mud pools and steam, Rotorua

I’ve also been writing for Trainline, having worked regularly for Trainline Europe since I left teaching. I recently blogged about station clocks, something that you might argue you’d only notice if they weren’t there! Have a look next time you take a rail trip and see if the clocks are anything special – you might be pleasantly surprised.
http://blog.thetrainline.com/2015/07/14/the-10-most-beautiful-train-station-clocks-in-the-world/

Aarau Station clock close up by Markus Meier CC BY-SA 2.5

Aarau Station clock close up by Markus Meier CC BY-SA 2.5

Trainline Europe keep me busy, and I’ll be heading off to France on assignment for them in August. I write a mixture of train reviews and articles designed to tempt people to try rail travel. This one is one of my favourites.
http://travel.thetrainline-europe.com/blog/wish-i-knew-before-taking-a-long-distance-train/

Sleeping compartment on the City Night Line service

Sleeping compartment on the City Night Line service

An open letter to hotel room designers everywhere

Dear Hotel Room Designer,

I’ve spent a lot of nights in a lot of different hotel rooms, and sometimes that leaves me pondering whether you’ve actually tried to stay in the rooms you’ve designed. I have to say, they look great, but there are a few other considerations I’d ask you to, well, reconsider.

Let’s start with plug sockets. I’m travelling, these days, with a phone that needs charging, camera batteries that won’t last the duration of my trip and a Kindle that needs enough juice to let me finish my holiday read poolside. So, I need plug sockets. I don’t mean plug sockets that are behind the bed, under a desk or tucked into a corner so tight that I have to be an expert yogi to reach them. I don’t want to have to decide whether to unplug the TV or the minibar or the bedside light just to free up a socket. And I definitely don’t want to use that socket you tuck down by the side of the bed where odds are that in the morning when I unplug my phone, mine will join the ever-growing number of chargers that I have donated to hotels across the globe.

Hunt the plug socket...

Hunt the plug socket…

Now, about those hair driers: first, thank you for providing one. It’s not cool to sleep with wet hair and even less attractive to wash it in the morning and slowly drip water into my breakfast eggs. But next time you choose a hair drier for me, can you please find me one that has a bit of power behind it. I defy you to dry anything longer than a pixie crop with one of those gutless wall mounted things where you have to hold the button down for so long your finger goes numb. I’ve only got shoulder length hair. It takes me half an hour with one of those things. Over a fortnight’s stay, that’s almost a full day’s sightseeing time stood in front of the mirror wondering whether I really should just pack my own next time and be done with it.

How about this?

How about this?

While we’re on the subject of luggage, remember that sometimes I’m not staying long enough to unpack. Spare a thought for me when I’m just staying overnight before catching a flight. I’ve lost count of the times I’ve stubbed my toe as I’ve stumbled to the bathroom in the dark because the only place you’ve left me for the suitcase is at the foot of the bed. And don’t even get me started about those folding contraptions you hide in the wardrobe – last time I used one of those, my poorly balanced case tipped up and I ended up with a whole load of dirty washing all over the floor. Oh how I long for the sight of a decent, wide, solid shelf when I throw open the door.

Photo by Lori L. Stalteri  CC BY 2.0 via Wikimedia Commons

Photo by Lori L. Stalteri CC BY 2.0 via Wikimedia Commons

Is it really so much to ask for? I know I’m getting ever-more demanding with my whines about free Wi-Fi, free parking and bottles of water that are labelled so I know I’m getting those for nothing as well. You’ve sorted out my petulant demands to get my pillows just right. You even leave me a note on the headboard to tell me the sheets have been cleaned for my arrival (that’s a weight off my mind!)

So, if you can just deal with the rest, then I’ll be back as often as you’ll have me.

Yours sincerely,
Your fussiest customer

What makes a good souvenir?

Looking back to when I first seriously started travelling over twenty years ago, I was an avid souvenir collector. All manner of things came back with me until my house was overflowing with what then were irresistible purchases: painted bowls, mass-produced watercolours, huge piles of tat in all shapes and sizes. Over the years I like to think I’ve become a little more discerning and certainly more considered. I don’t bring as much back, but everything has a story and triggers a memory, just as souvenirs should do.

What’s the best souvenir you’ve ever brought back from your travels?

Hedgehogs, Austrian Tyrol, 1970s to 1980s

As a child I had many happy holidays in the Austrian Tyrol and over the course of those holidays collected these little hedgehogs. There is a certain irony to my choice of winter sports themed hedgehogs when all our holidays were summer ones, I suppose. At the time, I used to play with them like dolls, but as an adult I appreciate them as a kitsch reminder of the Tyrolean culture that still draws me back to the region to this day.
Hedgehogs

Alpaca bed cover, Arequipa, Peru 2001

I bought this from a store tucked down a side street in Arequipa’s colonial centre. Six weeks after the terrible earthquake, people were trying to get back on their feet. It’s beautifully soft, made from the fur of baby alpacas. I flew back with it wrapped in plastic. It was too big to be able to be taken on board as cabin baggage, but the plane had technical problems and so, for several hours, it sat on the tarmac in a rainstorm. It took a while to properly dry out and lose that distinctive damp animal smell, but I’ve loved it ever since.
Alpaca

Ceramic angel, Playa del Carmen, Mexico 1998

This guardian angel was bought in the then sleepy fishing village of Playa del Carmen on my first visit to Mexico. It looks as though its had way too many tacos but I love its chubby charm. These days, the angels are painted in bright colours and have “Playa del Carmen” emblazoned across them. My Mexican angel is a reminder of how places change too.
Angel

Coca Cola can elephant, Livingstone, Zambia 2012

I’ve been a huge fan of elephants ever since I can remember. My favourite toy growing up was an elephant named Bendo, once kapok-stuffed (until it was washed and had to be refilled) and I now sponsor elephant orphans at the Sheldrick orphanage in Nairobi, Kenya. I have many elephant souvenirs, but this is my favourite. This quirky creature was picked up from a market in Livingstone on the day I rode a huge bull elephant side-saddle just out of town.

Elephant

Woven blanket, Chichicastenango, Guatemala 2012

I never tire of Latin America, and part of my love affair with that region has to do with the vibrant colours that characterise the region and its personality. I was in textile heaven at Chichicastenango market and could have quite happily bought the lot. I couldn’t resist the colours of this one. It now covers a bedside chair so this is the first thing I see when I wake up.
Blanket

Golden retriever bag, Chicago, USA 2015

When I travel, I miss my two fluffy golden retrievers more than I used to pine for a decent cup of tea. I’m therefore a sucker for anything with a retriever theme. I’m the proud owner of a Golden-opoly game (golden retriever Monopoly) and golden retriever photo frames, and a box full of toys for them – think squeaky Empire State Building and you’ve got the idea. My latest purchase, from the Chicago branch of Macy’s, is a take on the iconic Bloomingdale’s Little Brown Bag, and in my opinion, a considerable improvement.

Dogs

Looking back on my trip to Haiti

A few days ago I delivered a talk on Haiti to Leigh Travel Club and so my thoughts return this week to the impoverished Caribbean nation that made such an impression on me when I visited in February. The trip was one of extreme highs and lows, the latter making me question whether I’d done the right thing in travelling independently rather than with a tour group. From the sweeping views from the top of Citadelle Laferriere to a rather too interactive vodou blessing ceremony, this was always going to be one holiday that I wasn’t going to forget in a hurry.

The perfect place for doing nothing

The perfect place for doing nothing

Is Haiti ready for tourism?

Much has been written in the travel press of Haiti as an emerging tourism destination for 2015. This charismatic Caribbean nation has featured in as many recent top tens as the latest fashionable boy band and is garnering as much attention. Five years on from the devastating earthquake that claimed as many lives as the 2004 Asian tsunami but in an area a fraction of the size, Haiti is beginning to rebuild. But progress is slow, hampered by political turmoil and the sheer scale of the work to be done.

Views over the surrounding countryside from Citadelle Laferriere

Views over the surrounding countryside from Citadelle Laferriere

Around half a million tourists visit Haiti each year. The destination for the vast majority is Labadee Beach. Privately owned by Royal Caribbean, this pristine beach is reserved for cruise ship passengers only, who in turn are not permitted to leave the resort. Plans are afoot to facilitate day trips to the nearby attractions of Sans Souci Palace and the imposing hilltop Citadelle Laferriere, but for now they remain marooned in their paradisiacal enclave. But by far the greatest number of visitors come from the US and Canada, United Nations personnel, volunteers and NGO workers with an almost evangelical zeal. Transiting through Miami, I wasn’t surprised therefore to be asked by the curious immigration official whether I was a surgeon, though he thought I had taken leave of my senses when I told him that I was heading there on holiday. Alone.

Fishing boat on Pointe Sable

Fishing boat on Pointe Sable, Port Salut – cruise ship not necessary

Nevertheless, inspired by the glowing recommendations, a steadily growing number of independent travellers are exploring Haiti. Many of these are French or Canadian – it helps to understand the language – with a smattering of Americans, Brits and other Europeans. Except perhaps the terrace of the Hotel Oloffson in downtown Port au Prince, nowhere was the concentration of “blans” or foreigners more noticeable than in Jacmel. Once a coffee port and still crammed full of ageing yet utterly charming balconied warehouses, art is now the commodity that supports this laid back town, with galleries and vendors on every street corner.

Carnival queen, Jacmel

Carnival queen, Jacmel

Visiting Haiti is the tourism equivalent of a backbreaking wooden coaster ride. It will push you close to the edge as you reflect on what possessed you to hail a tap tap that threatens to squeeze every last drop of goodwill from your sweaty pores. But just as you swear that you cannot take any more, that same tap tap will deposit you at an idyllic palm-fringed beach, deserted save for the crabs that scuttle out of the blazing midday sun into the tiny holes they bore in the white sand.

Sunset at Pointe Sable

Sunset at Pointe Sable

But it’s the people that create a lasting impression and ensure that Haiti sticks in your mind long after you return home. I encountered much kindness during my trip from people that had little to give but their time. Missing my stop on the tap tap from Les Cayes to Port Salut, according to my fellow passengers by at least five kilometres, a young lad on a motorbike pulled up alongside me as I stood on the roadside and pondered what to do next. He offered to take me and my suitcase down to my hotel, refusing my offers of payment with the kind of smile reserved for the exceptionally dim. I obviously looked that pathetic. That it turned out to be only a couple of minutes down a pretty beachfront promenade fringed by palm trees wasn’t the point. And he wasn’t the only one that went out of his way, literally, to help.

Overloaded tap taps are the only public transport to Port Salut

Overloaded tap taps are the only public transport to Port Salut

The flip side to this was the undercurrent of danger that was difficult to ignore. During my trip, tempers flared as bus drivers went on strike over government-imposed petrol price hikes, leaving Port au Prince on lockdown and incoming passengers corralled at the airport for want of somewhere safer to take them. I spent two days stranded in Jacmel, thankful that I was fortunate to be far from trouble and in such a characterful spot to boot. A few days later, the capital’s carnival, held a week after the vibrant and fun Carnaval in Jacmel, ended in tragedy when a stray overhead cable fell onto the road, causing panic in the crowd and killing at least sixteen. And shortly after I returned home, an air-conditioned coach travelling from Les Cayes to Port au Prince was attacked and set alight, supposedly a casualty of simmering tensions between Haiti and its more prosperous neighbour, the Dominican Republic.

Vodou ceremony, Jacmel

Vodou ceremony, Jacmel

Is Haiti ready for tourism? That kind of depends on your definition. If you need a smoothly functioning infrastructure along with your rum punch, then this isn’t yet the place for you. Wait a while, but you’ll find the crowds will catch up with this place eventually. The hawkers will lose their sense of humour, buses will run on time, hotels will offer luxury over rustic charm and tours will be packaged and sanitised.

But the magic will be long gone.