Why I’m loathe to take the hotel’s airport transfer
One of the more stressful aspects of independent solo travel is the journey from the airport to the hotel. In some cases, the availability of public transport makes this transfer cheap and easy – so long as you’re not carrying too much luggage. I’m a big fan of hopping on the metro or train – as stations don’t move and are usually clearly marked, the chance of jumping off at the wrong place is pretty slim. Buses can be a little more tricky, though using Google maps and tracking my position has helped a lot. It’s frustrating when the bus sails right by where you want to get off – or doesn’t stop anywhere near.
In others, however, the need to arrange your own transfer can leave you vulnerable to the attentions of hustlers. Taxi drivers in some parts of the world can be notorious for ripping off the newly arrived and unsuspecting traveller. Insisting that the driver uses a meter helps, if it’s working of course, though there’s nothing to stop an unscrupulous driver taking a roundabout route to the city. Even if you know where the airport and the hotel are in relation to each other, traffic jams and other congestion bottlenecks might make the obvious route more time-consuming. The driver might be doing you a favour with that detour – or leading you a merry dance.
Often, there is no meter, and you’re then at the mercy of your haggling skills and the likelihood that the driver will honour the price you agreed. I’ve had drivers pull over in en route – thank you Delhi – to demand a bigger fare. If you agree, you’ve just cost yourself more money; if you don’t you risk being stranded in the middle of nowhere with a pile of heavy luggage.
In some cities, official taxis operate within the airport. They charge a fixed rate for a transfer to specific neighbourhoods and you pay the desk rather than the driver. Lima is one such airport; I’ve used Taxi Green almost every time I’ve been there, though improvements to public transit were on the cards when I last visited. You’ll pay a little more than if you walk out to the airport perimeter and flag down a taxi yourself, but the cars are in better condition and the drivers have been checked out.
Shared shuttles are a good value compromise where they’re available. In Santiago, the Chilean capital, you can prebook a place on a shuttle for a fraction of the private taxi price. Even if your flight is delayed, they just put you on the next shuttle leaving for your neighbourhood and off you go. Unfortunately, relatively few airports have them – and certainly that’s the case for the kind of offbeat destinations I prefer.
Which brings me to the hotel transfer. They tend to be the most expensive option, but when they work, the least stressful. A driver will be waiting for you with your name on a board and in theory, there’s no hanging around before you’re safely on your way to the hotel. But things can and do go wrong. I’ve arrived to find there’s no one waiting on more than a handful of occasions. As you wander around looking for where the driver might have disappeared to, other drivers swarm like bees to a pot of honey hoping to pick up a fare. In some cases, I’ve rung the hotel only to be told there’s been a problem and advised to get a taxi instead. Other times, they’ve asked me to wait and I’ve had to spend the next hour fighting off unwanted attention until the driver’s finally arrived.
Sometimes, taking a hotel’s airport transfer is the only practical option. I’m returning to Fez in Morocco soon, but on a flight that doesn’t get in until almost midnight. My riad, in the heart of the medina, is, I’m told, hard to find without help even in daylight. So I’ve booked their reasonably-priced transfer and shall have to keep my fingers crossed that the driver’s waiting for me when I emerge into the arrivals hall.
Have you had any bad experiences arriving at an airport? Do share your horror stories – but I might just hold off reading them until I’m safely tucked up in my riad…